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Contact


A customer service staff member wearing a headset and talking on the phone

You can reach us from Monday to Friday between 7 a.m. and 7 p.m.

Telephone

Calls from Germany:

0800 222 26 28 *

Calls from outside Germany:

00800 0 222 26 28 *

Alternative telephone number:

+49 30 252 91 303

Please use this number if your provider does not support our free service number. Calls to this number are charged according to the conditions of your fixed-line or mobile phone provider.

*free call, mobile phone charges may vary

Master PIN

The individual Master PIN is required for some requests. This is used to request access permissions for your customer account. Further information can be found in the video.

Address

Address for visitors

Linkstraße 4
10785 Berlin

Postal address

Toll Collect GmbH
Postfach 11 03 29
10833 Berlin
Germany

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